At Raine Designs customer satisfaction is our top priority. We accept refunds and exchanges on all full-priced purchases when notified within 14 days of order receival. Simply fill out our Return Form and email to email@example.com
We advise to hand wash your garment in cold water with mild detergent, and to line dry in a shaded area. Detailed directions for the care of your garment are found on its care instruction label.
Each exclusive Raine Designs garment is manufactured in Perth, Western Australia.
Yes, we ship globally. Delivery costs will apply, and will be advised at checkout. For more information please read our Shipping & Delivery.
Delivery time of an order depends on location and selected service. Orders placed throughout Australia vary from 1-4 business days for delivery.
International deliveries can vary between 3-10 days. For further information please read our Shipping & Delivery.
We use Australia Post as our selected carrier for all orders within and outside of Australia.
Subscribe to the Raine Designs Newsletter and receive exclusive access to the latest collections, sales and events. Follow Raine Designs on; Facebook, Instagram, Pinterest and YouTube.
Raine Designs loungewear & lingerie is crafted true to size, AU standard. For further guidance for international customers please read our Sizing Information.
Yes, you can send any purchase as a gift.
Add the products you would like to send as a gift to you cart, select Add Order Note and specify "Send as a gift." When proceeding to checkout, under the section Shipping Address enter your gift recipients address. Your gift will arrive exclusively wrapped with no indication of purchase price.
Yes, it is possible to place an order on the Raine Designs online store.
Yes, Raine Designs are abiding by all the guidelines issued by the World Health Organisation and local authorities. The entire supply chain from the warehouses, to the preparation and the delivery of goods, follows the safety measures and hygeine standards required by the regulations for both professionals and products.
If not, please contact Raine Designs' Customer Care team through the inquiry form on our Contact Page.
For any questions regarding the purchase of your items from the Raine Designs online store, please Contact Us. Our Customer Care team will assist you from Monday to Friday from 9AM to 5PM AWST.